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Can I pre-fill the customer's information on the Booking Form?
Can I pre-fill the customer's information on the Booking Form?

Here's how you can pre-fill your Booking Form fields with your customer's name, email address, and phone number.

Jocelle avatar
Written by Jocelle
Updated over 2 months ago

Follow these steps to automatically populate the Booking Form fields with your customer's name, email address, and phone number.

Step 1: Copy your Booking Form URL

  1. Click on "Copy Link".

Step 2: Construct a new Booking Form URL

You will need to add a customized version of the parameter below to the end of your Booking Form URL:

?c_fn=first-name&c_ln=last-name&c_e=email-address&c_p=phone-number

Step 3: Customize the parameters

Replace the placeholders in the URL with the desired values for each parameter:

  • first-name: Customer's first name

  • last-name: Customer's last name

  • email-address: Customer's email address

  • phone-number: Customer's phone number

For example:

  • First name: John

  • Last name: Smith

  • Email address: johnsmith@example.com

  • Phone number: 555-555-5555

    The code you would add to your Booking Form URL would then look like this:

    ?c_fn=John&c_ln=Smith&c_e=johnsmith@example.com&c_p=555-555-5555

Note: You can choose to use any combination of these parameters, and none of them are required. If a parameter is not provided, the corresponding field on the booking form will remain empty. For example, you can remove [&c_e=email-address] if you only have your customer's phone number.

Once you add the customized link above at the end of your Booking Form URL, the final link to pre-fill the customer information in the example above should look like this:

Once you have your customized link, you can send that to your customers so that they don't have to manually enter their information when booking an appointment.

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