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How to opt-in or opt-out to SMS/texts
How to opt-in or opt-out to SMS/texts

Did your client accidentally opt out of receiving texts? No problem, they can always opt back in. Here's how they can do that.

Noah Eisenbruch avatar
Written by Noah Eisenbruch
Updated over a week ago

If your customer or client replies STOP to a text message, then they'll be unsubscribed from receiving future texts. This means that appointment reminders and message blasts will be blocked. If they would like to opt in again or resubscribe to reminders, they only need to text START or YES to the same number they opted out from. 

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