Reminders

How can I add my business logo to my email reminders?

How to add your business's logo to your account, so that it will show up on email reminders that you send out.

Written by Oceana Kennedy
Updated over a week ago

Disabling confirm/reschedule/cancel instructions

Sending follow-up reminders, but don't want your clients to see confirm/reply instructions? This article explains how to do that.

Written by Cody Barge
Updated over a week ago

Free SMS compliance message

Whenever you send out a blast, any first-time recipients will automatically get a compliance message, free of charge. Read on for details.

Written by Cody Barge
Updated over a week ago

SMS Compliance

Looking to do text marketing? Here is some information about SMS compliance and the required disclosures associated with it.

Written by Cody Barge
Updated over a week ago

Can I delete a Message Sequence?

How to delete a Message Sequence in Reminder settings. For all those times when you create too many messages.

Written by Oceana Kennedy
Updated over a week ago

Sending a same-day reminder

It's not too late! You can still create reminders to inform customers about appointment arrivals on the same-day.

Written by Oceana Kennedy
Updated over a week ago

Sending an immediate reminder

Need a reminder sent out urgently? No problem. Here's how to send immediate messages for services and other reasons.

Written by Oceana Kennedy
Updated over a week ago

How can I send a reminder about a completed service?

Creating reminders to alert clients when their service is completed or product available for pick-up.

Written by Oceana Kennedy
Updated over a week ago

How can I include links in reminder messages?

Instructions for adding URLs and hyperlinks to reminder templates, and using a URL shortener for best results

Written by Oceana Kennedy
Updated over a week ago

How can I send my clients Zoom links in my reminders?

Remote work is more prevalent than ever. Here are instructions for sending Zoom meetings to your clients so they can meet with you remotely

Written by Cody Barge
Updated over a week ago

Creating a reminder message without a set date

Can I schedule a "week of" appt instead of exact day/time? For example, can the automated message say "We'll be there the week of May 4" ?

Written by Oceana Kennedy
Updated over a week ago

Styling your reminder with a Line Space

A quick little to tip on how to add a line space to reminder templates to make them more visually appealing.

Written by Oceana Kennedy
Updated over a week ago

How can I send a review request to a client?

You did a great job with your last customer and now you want to ask them for a review. Here are instructions for that.

Written by Oceana Kennedy
Updated over a week ago

Rename Reminder Templates

Keeping your reminder templates organized is easy in GoReminders. Here's how to rename your Reminder Templates

Written by Oceana Kennedy
Updated over a week ago

How to create a Default Reminder Template

Use the same reminder a lot? Here's how to create a default reminder template to use for appointment and booking reminders.

Written by Oceana Kennedy
Updated over a week ago

Custom Fields and Tags

How to create custom fields and tags in GoReminders for use in the appointment creation form and in reminder templates

Written by Oceana Kennedy
Updated over a week ago

Reminding my customers in different languages

What languages does GoReminders support in the reminders? All of them! It features fully customizable reminder templates.

Written by Noah Eisenbruch
Updated over a week ago

Custom Confirm & Reschedule Instructions

Customers can confirm & reschedule by replying to your reminders. Here's how you can customize those instructions.

Written by Noah Eisenbruch
Updated over a week ago

Time Windows

Indicating appointment windows or time ranges in your reminders is easy to do! Here are our suggestions to set it up.

Written by Noah Eisenbruch
Updated over a week ago

How to opt-in or opt-out to SMS reminders

Did your client accidentally opt-out? No problem, they can always opt back in. Here's how they can do that.

Written by Noah Eisenbruch
Updated over a week ago

Different reminder sequences per customer

Customizing reminder sequences for different customers. With Message sequences, you can send different reminder templates.

Written by Noah Eisenbruch
Updated over a week ago

Reminder Replies and 2-way Messaging

Two way messaging is an important communication tool. Here's how you can communicate with your clients after a reminder has been sent.

Written by Noah Eisenbruch
Updated over a week ago

Message Sequences

Sometimes you need to remind a customer multiple times. Here's how to use and create the Message Sequences feature.

Written by Noah Eisenbruch
Updated over a week ago

Adding images and multimedia to reminders

GoReminders can handle images and other media. Here's how to add those to your reminders with links.

Written by Noah Eisenbruch
Updated over a week ago

How to create an immediate self-reminder

You can remind yourself too! Here's how you can remind yourself and your team about new appointments.

Written by Noah Eisenbruch
Updated over a week ago

Sending out reminders

Do you have to do anything to trigger the reminders? Nope! Our reminders are fully automated even if your phone or computer is off.

Written by Noah Eisenbruch
Updated over a week ago

Reminder template length

Text and email reminders are limited in length. You can use this workaround if you need to send a longer message though.

Written by Noah Eisenbruch
Updated over a week ago

What number are text reminders sent from?

You have options for what number is used for SMS reminders. GoReminders can set up a dedicated toll free number for you.

Written by Jonathan
Updated over a week ago

Confirmation and reschedule notices

How do you find out if your client confirmed, needs to reschedule, or canceled? Read on for more information on that.

Written by Noah Eisenbruch
Updated over a week ago

Can I send more than 1 reminder?

You can send one reminder per appointment, or you can send two. Here's how to send two reminders per appointment.

Written by Noah Eisenbruch
Updated over a week ago

How can I add a location to my reminder messages?

Does your business have multiple locations? Here are instructions for using the locations feature and template tag.

Written by Noah Eisenbruch
Updated over a week ago

How can I add a staff member to my reminder messages?

GoReminders can handle multiple staff members. Here are instructions for using the staff member feature and template tag.

Written by Noah Eisenbruch
Updated over a week ago

How can I add a Service to my reminder messages?

Instructions for adding services with template tag. Helpful customization features for your booking form and templates.

Written by Noah Eisenbruch
Updated over a week ago

When do reminders get sent?

GoReminders sends out automated text message reminders. Here is some info on setting up your automated reminder schedule.

Written by Jonathan
Updated over a week ago

Can I get a dedicated phone number?

You can have a dedicated toll free number in GoReminders. Here's info on getting a phone number assigned to you.

Written by Jonathan
Updated over a week ago

Can I have multiple reminder templates?

You can! Check out these instructions for setting up multiple different reminder templates in GoReminders.

Written by Noah Eisenbruch
Updated over a week ago

Can I get reminders, too?

Because sometimes we all need reminders. Just a quick change in the settings and you'll get texted and emailed for each appointment.

Written by Jonathan
Updated over a week ago

How to Edit and Customize Your Reminder Templates

Reminder Messages are fully customizable! Reminder Templates allow you to include the appointment info your customers need to show up.

Written by Jonathan
Updated over a week ago

Can my customers reply to reminders?

Your customers can reply to your reminders. Here's more info on how a customer can contact you by replying to your reminders.

Written by Jonathan
Updated over a week ago