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How can I create a Customer Group?
How can I create a Customer Group?

Check this article for info on adding multiple people to an appointment and sending a group message through message blasts.

Jocelle avatar
Written by Jocelle
Updated over a week ago

You can add more than one person to an appointment or send a message blast to a group of customers at once. To start, you must create a Customer Group in your account. To create a group do the following:

  1. Click on More at the top part of the webpage in your GoReminders account.

  2. Click on Groups under Customers in the blue panel.

  3. Click the +Create button.

  4. Enter the name of the group (The name of the group could be related to the event you are creating it for.)

  5. Type in a few letters in the Search field to find the person(s) you want to add to the group.

  6. Click on the correct name that appears to add the person to the group.

  7. Click the Save button to save the group once everyone you want in the group has been added.

There's an important detail to consider when creating groups: There's a limit of 100 contacts per group for all plans (not applicable to Starter since they don't have group feature)

After you have created your group, you can now enter the name of the group in the customer name field on the New Appointment Form. Additionally, you can select the group as a recipient in a Message Blast.

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