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Can my customers see their appointments in their calendars?
Can my customers see their appointments in their calendars?

Here's information on how your customers can add their appointment to their calendar.

Jocelle avatar
Written by Jocelle
Updated over 5 months ago

Your customers can add appointments to their calendars. There are two ways to do this.

Use the "Add to calendar" link in your reminders

Clicking on the "Add to calendar" link within your reminder message allows your clients to add the appointment to their iPhone & iPad calendar, Google Calendar, iCal, Outlook, and more.

To include an "Add to calendar" link in a reminder, follow these steps:

  1. Go to Settings > Reminders in your GoReminders account.

  2. Under the “Message Templates” section click the drop-down menu to choose the Message Template you would like to edit.

  3. Then click the "Template Tags" button found within the reminder template field and choose "Calendar Link."

    For example, you can add the message below at the end of your template.

    Click here to add it to your calendar: {{Calendar Link}}

  4. To edit the email version of the reminder template, click the “Email” tab. If you’d like the Email version of the reminder template to match the SMS/Text version, click the “Copy SMS”.

  5. Click Save.

Google Calendar Integration for your Customers

If you have your GoReminders account synced to your Google Calendar on Settings > Calendars, your customers can be automatically added as "attendees" to the Google Calendar events if you have entered an email address for them in GoReminders.

To do this, go to the "Calendar Display Options" section on Settings > Calendars. From there, check the box for "Automatically add customers as an attendee to the Google Calendar event".

That means that your customer's appointments will also automatically show up in their Google Calendar if they use Google Calendar!


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